Client-initiated resignation
Client-initiated resignation
In some workflows, the client initiates the resignation process on behalf of the worker rather than the worker doing so directly. Unlike the worker-initiated flow, where submitting the resignation implicitly confirms it, this flow requires an explicit sign-off step from the worker after the client submits the request.
For an overview of all offboarding flows, see EOR offboarding.
Prerequisites
- Client API token: Required for Step 1 (request resignation) and Step 4 (review PTO). See Authentication.
- Worker API token: Required for Step 2 (view pending resignations) and Step 3 (sign resignation letter). See Worker API tokens for how to generate one.
- Contract ID: All endpoints in this flow require a
contract_idfor an active EOR contract.
Step 1: Request resignation on behalf of the worker
Use the Request contract resignation endpoint with a client API token to initiate the resignation on behalf of the worker.
Step 2: Worker views pending resignations
This step requires a worker API token.
After the client initiates the resignation, the worker can retrieve the list of resignations pending their signature using the Retrieve worker resignations endpoint.
Step 3: Worker signs the resignation letter
This step requires a worker API token.
The worker must explicitly sign the resignation letter to confirm it. This step is required in the client-initiated flow because the worker did not directly submit the request. Use the Sign resignation letter endpoint.
Step 4: Review PTO (client side)
This step is performed by the client organization using a client API token.
After the worker signs the resignation letter, the client must review the worker’s outstanding paid time-off balance before Deel can continue processing. Use the Submit employee resignation PTO review endpoint.